Our Privacy Policy and Terms of Service

Information we collect and what we do with it:

We only collect the information necessary to carry out the action that you, the user, are initiating (donating through the web site, or purchasing event tickets). We do not collect other personal information surreptitiously via tracking cookies from other sites or services. As a rule, what you voluntarily submit to us is what we receive, and we use it for the purpose that you intended.

If you are subscribed to our mailing list it is because you have attended an event produced by Tapestry Productions or you have signed up for the mailing list via this website.

We offer the option to subscribe to our email list on the bottom of every page on the site. You may also subscribe in person at events. If you do choose to subscribe, we won’t inundate your inbox, and you can unsubscribe at any time via the links that are included in all our emails to this list. If you have any difficulty with that process or have other questions, you can reply to the email that you received or contact us by email or snail mail.

We do not sell or trade names or other personal data that we collect on our website.

Want to be removed from the mailing list?

We respect your privacy. If you want to review personal information that we may have collected about you or you would like to be certain that you have been unsubscribed or removed from our lists, please change your subscription preferences located at the bottom of every email we send. Or feel free to contact us directly at [email protected].

Is my credit card information secure?

Credit card donations through our website are processed by Stripe. You may also opt to donate directly via the old school method, a check in the mail. At times we may use other clearly identified services such as Eventbrite or Square to sell tickets for events or accept donations at them. All these services are verified and secure payment processors, which is why we use them.

We never receive or store your credit card information in any format, so there is no risk that it might be hacked or disclosed. As required by law, we keep a record of your donation and contact information (name, email, etc.) in our database of supporters, and we may follow up with you about your donation or other support later, as well as sending you tax receipts as required by U.S. law. Please feel free to contact us at any time if you would like to change how you are contacted after donating or to be removed from this list.

Do we use cookies?

Our website (like nearly all websites nowadays) does make use of cookies for some basic, essential tasks. We do not, however, use them in the way that they have often raised concerns about privacy by tracking users across websites. We do not receive or store any individual personal data from cookies.

For example, we make use of a common script called Google Analytics which allows us to see how many visitors view our site, which pages they view, what countries they came from, etc. This information is presented to us in an aggregated form (we see the numbers of users visiting our site, not who they are individually), and it is stored as such within the Google Analytics service. Google also operates a service to display ads to individuals and uses cookies to identify them on whatever site is displaying these ads, but we do not use this sort of service or cookie data.

We also may use other integrated services or features that are intended to make your browsing experience better, and which make use of cookies. For example, we may store pages that you have viewed or online actions that you have taken in a browser cookie on your computer so that we are able to show you more relevant content when you return. We don’t receive any personal information as a result of this sort of interaction; it’s designed just to be a convenience for you, the user.

By using our site, you are consenting to accept our use of cookies. But unlike many other sites, ours should not break badly if you decide that you do not want to accept them, since we do our best to only use them for non-critical purposes. Most browsers enable cookies by default, but you can search for how to disable them online or see this article.

What other information do we collect?

To prevent fraud, make sure that our systems are working properly, etc., our web server and other systems routinely keep records of data such as incoming IP addresses, browser, and system info, etc. We do not mine this data to attempt to determine personal information from it, and in general we use it only when necessary to verify that our systems are functioning as intended. If you are concerned about websites gathering such information from your visits, we encourage you to consider using VPN or other anonymizing software, since this data is routinely exchanged whenever you use the internet.

Questions?

We work hard to ensure that your experience on our site is a positive one. If you have any questions about this privacy policy or your dealings with our site, or if you have feedback or suggestions about how we might improve it, please contact us.

Thank you!

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